Deployment Architect

• Lead technical discovery sessions and implementation workshops, collaborating with customer data engineering teams and business stakeholders

• Create and maintain detailed technical documentation for deployments, including integration specifications, data models, and best practices

• Develop and execute implementation plans that minimize time-to-value while ensuring robust, sustainable solutions

• Partner with Product and Engineering to identify and resolve technical blockers that could impact customer success

• Build relationships with technical stakeholders within customer organizations

• Contribute to product development by providing feedback to our engineering team

• Standardize and automate implementation processes to increase team efficiency and customer satisfaction

What We're Looking For

• 5-10 years of experience in technical implementation, solutions architecture, or similar roles with enterprise software

• Strong technical background with hands-on experience in data integration, APIs, and enterprise architecture

• Proven track record of successfully managing complex technical implementations while maintaining clear communication with a variety of stakeholders

• The ability to tackle the most ambiguous customer problems (the "that can't be done" ones) and find a creative paths to successful implementation

• Experience creating and optimizing implementation processes that can scale across an organization

• Excellence in technical project management with ability to manage multiple concurrent implementations

• Strong presentation and facilitation skills with ability to command a room of technical and business audiences

• Experience working with data warehouses, ETL processes, and marketing technology is a plus

• Bachelor's degree (or equivalent experience)

The salary range for this position is $140,000-$180,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation.

E-Verify Statement

Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.

E-Verify Notice

E-Verify Notice (Spanish)

Right to Work Notice

Right to Work Notice (Spanish)

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