International Video Remote Interpreters

Overview :

As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.

Responsibilities :

· Interpret through web-based VRI system

· Answering inbound calls in a timely manner

· Assist clients with basic troubleshooting (refer to manager or IT department if necessary)

· Provide superior customer service

Qualifications/Experience :

· Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements

· Adhere to Code of Professional Conduct

· Attention to detail, while working in a fast-paced environment

· Strong oral and written communication skills in English and the target language

· Professional and positive phone manner with clients from all types of businesses

· Familiarity working in a windows environment (preferred)

· Experience with VRI systems(preferred)

· PC Trouble shooting skills (preferred)

· Previous interpreting experience (preferred)

VRI Technical Requirements :

PC Minimum Requirements

· Windows 8.1 or higher

· AMD A8 or Intel Core i5 or faster

· 4GB RAM

· 40 Mb free space on HDD

· High speed internet (5 Mbps Download / 5 Mbps Upload)

Recommended webcam

· PC - Logitech WebCam® C920 HD Pro or better