Content Growth Strategist

• Own A/B testing for subject lines, content approaches, and CTAs — with the discipline to learn from the results and apply them

• Write messages that resonate with a college-age audience: content that feels like it's actually written for them, not generic marketing

Lifecycle Program (Email & SMS)

• Own the strategy and content for Fresh Prints ' lifecycle flows: welcome series for new subscribers, post-purchase nurture, cart and browse abandonment, re-engagement, and win-back — across email and SMS

• Audit the existing lifecycle program, identify gaps, underperforming flows, and moments in the customer journey where we're leaving engagement on the table

• Own segmentation: define the audiences and journey logic that decide who gets what, when

• Write and test improved lifecycle content, and build flows that feel like a conversation with the customer, not a sequence they got dropped into for checking a box

Deliverability & Performance

• Monitor deliverability and engagement metrics — open rates, click-through rates, unsubscribe rates, spam complaints, bounce rates — and maintain a healthy sender reputation

• Follow email and SMS deliverability best practices: list hygiene, warm-up protocols, segmentation for engaged vs. unengaged audiences, suppression management, and compliance

• Report on performance on a regular cadence — what's working, what isn't, and what you're changing based on the data

• Bring a point of view: not just "open rate was 28%," but "here's what that tells us about the subject-line approach, and here's what I'm testing next"

Who You Are

• You're a strong marketer, and you know it. Your subject lines get opened. Your body copy gets read. Your CTAs get clicked. You have a feel for what makes someone actually engage with a message rather than glance at it before archiving.

• You understand lifecycle marketing at a real level — you know the difference between a nurture message and a conversion message, and you write them differently.

• You're fluent in email (and increasingly SMS) as a channel: you know what deliverability means, you care about list health, and you can look at an open rate and know whether it's a subject-line problem or a segmentation problem.

• You own your own output. Nobody has to check your sends before they go — you hold the standard yourself, and it stings when something ships with a mistake.

• You work well with technical partners, brand, and creative, and you can translate what Fresh Prints ' audience cares about into messaging that lands.

• You're comfortable with data and let it sharpen your instincts rather than replace them.

Requirements

• 4-8 years of experience in email, lifecycle, or CRM marketing, or a closely related role where writing was a primary responsibility

• Hands-on experience with an ESP or marketing automation platform (Iterable, Klaviyo, HubSpot, Braze, or similar); SMS platform experience a plus

• Demonstrated understanding of lifecycle programs: welcome series, post-purchase flows, re-engagement, cart abandonment, and the segmentation logic behind them

• Comfort with email/SMS performance metrics — open rate, CTR, unsubscribe rate, deliverability indicators — and the ability to draw real insight from them

• Basic HTML/CSS comfort for email (able to troubleshoot and adjust templates)

• Strong written communication — you write clearly and with personality, not in marketing speak

• Experience writing for a consumer audience is a strong plus; B2C or DTC background preferred over B2B or enterprise

Details and other benefits

• Work From Home / Remote

• Competitive annual salary

• Learning opportunities

• Working in a great culture

• At Fresh Prints , we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees

Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Originally posted on Himalayas

• Email Marketing
• Lifecycle Marketing
• Content Strategy
• Growth Marketing